GEN-101 — Communication Skills
Objective: develop communication skills, discover what business communication is about, and adapt
these skills to life and the business world.
Unit I — Introduction to Communication: need for effective communication; the
process; levels and flow of communication; use of language; communication networks; significance of
technical communication; barriers, types of barriers, miscommunication, noise, overcoming measures.
Unit II — Verbal & Non-Verbal Communication: planning, preparation,
delivery, feedback — public speaking, group discussion, presentation, audio-visual aids,
personal interview. Body language, posture, gestures, facial expressions; positive attitude
formation.
Unit III — SWOT & Etiquette: self-management; self-image and self-esteem;
building self-confidence; power of irresistible enthusiasm; social, office, telephone & e-mail
etiquettes; importance of listening and responding.
Unit IV — Report Writing & Correspondence: business reports — types,
characteristics, importance, elements of structure, process, the final draft, checklists. Inviting /
sending quotations, placing orders, tenders, sales letters, claim & adjustment letters, social
correspondence.
GEN-102 — Fundamentals of Information Technology
Objective: familiarise students with developments in IT, the Internet, and the use of computer
systems at the OS and application level.
Unit I — Computers: introduction; characteristics; organisation; hardware,
software, data, information. Types — digital, analog, hybrid; micro / mini / mainframe /
supercomputers; desktops, laptops, workstations, PDAs. Generations & applications.
Unit II — Hardware & Storage: input devices — keyboard, mouse, light
pen, joystick, trackball, microphone. Output — printers (types), plotters, speakers, scanners,
displays. Storage — bit, byte, RAM (static / dynamic), ROM / EROM / EPROM / EEPROM, magnetic,
hard, floppy, optical disks, CD-ROM, SSDs.
Unit III — Software: application & system software. Operating systems
— functions, types. Data processing — batch, online, time-sharing, real-time;
single-user, multi-user, client-server; distributed and parallel processing; translators —
compilers, interpreters, assemblers.
Unit IV — Networks & Internet: LAN, WAN, MAN. Internet & WWW —
evolution, services (WWW, e-mail, telnet, FTP, IRC, news), access methods, browsers, future and
applications.
JMC-01 — Reporting & Feature Writing
Objective: introduce students to the basic techniques of writing news stories and features; train
them in the art and science of news and feature writing.
Unit I — News: definition, concept & types; elements (5 W's & 1 H);
news values; news gathering; sources of news; press conference, press release, meet the press, press
briefing, newswires.
Unit II — The Reporter: role and responsibilities; concept of beats;
investigative, interpretative and developmental journalism; yellow journalism; scoops; sting
operations.
Unit III — Writing & Interviewing: writing techniques and styles of news
reports and features; interview — objectives, types, purpose, techniques.
Unit IV — Features: definition, meaning; importance and types of features;
news analysis; articles.
Practical: identifying types of news & features in newspapers; preparing a
news-clipping file; writing a feature; writing 4 news reports of events in your area.
JMC-02 — Mass Communication
Objective: develop understanding of different types of communication, elements, principles and
their importance.
Unit I — Foundations: meaning, definition, nature, need, process, functions,
barriers, the 7 C's of communication. Types — intrapersonal, interpersonal, group, public and
mass communication.
Unit II — Modes: verbal and non-verbal communication; traditional and
folk-media communication.
Unit III — Models: Aristotle, Lasswell, Shannon & Weaver, Wilbur Schramm,
Berlo, Gerbner, and the Dance Model.
Unit IV — Theories: two-step and multi-step flow; individual difference;
personal influence; selective exposure / perception / retention; uses & gratifications;
cultivation; dependency; agenda-setting.
Practical: conducting interviews; debate & declamation; group discussions;
poetry recitation, vox pop, announcements, anchoring, news gathering.
JMC-03 — Basics of Computer
Objective: familiarise students with computer applications required for print production.
Unit I — Windows & Internet: Windows basics, accessories, file &
program manager; computer applications across fields. Internet — how it works, WWW, browsing
(open, view, save, print, bookmark), browsers, search engines, creating an e-mail ID.
Unit II — MS Word & PowerPoint: Word — create / save / open / import
/ export, formatting pages, paragraphs, sections, lists, headings, fonts, find & replace, page
breaks, headers / footers, tables, printing. PowerPoint — presentation creation, menus,
dialogs, slide / sorter / outline views, formatting, audio & video.
Unit III — CorelDraw 9: Pick, Shape, Knife, Eraser, Zoom, Freehand, Natural
Pen, Dimensions, Ellipse, Polygon. Transformations, trimming, welding, intersection, snapping,
Object Manager.
Unit IV — QuarkXPress & Adobe Photoshop: features, photo editing tools and
techniques.
Practical: assignments and file work.